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How to leave positive feedback?

Harrison2105
Explorer

Was on the phone to the EE call centre and had one of the best customer service representative i have had was super friendly and did all they could to help me with my query, after the call i did not get the text messages to leave feedback wondering if there is another way todo so.

63 REPLIES 63
Leanne_T
EE Community Support Team

Morning @Jenny204

Thanks for coming here and leaving this lovely feedback for Molly.            

I am really happy to hear Molly has helped you with your Broadband issues and provided amazing customer service when you have called. 

Have a lovely Sunday 🙂

Leanne.

Hi, I visited the EE store tonight at Glasgow Fort . I was having issues with my Z3 flip phone as it wouldn't let me add people to my contacts. The 2 girls that helped were amazing. Their names were Carlie & Carrie. They were due to finish their shift, but they took the time to help me. Two amazing girls who were extremely helpful. Thank you.

Christopher_G
EE Community Support Team

Thank you so much for stopping by to share your experience in the Glasgow Fort store, @elainewarnock

I'm delighted that Carrie and Carlie were able to help you in such a manner. 😄

Enjoy the rest of your weekend. 🙂

Chris

Hi Chris 

 

Can you leave feedback for a guys manager please....? Positive feedback? 

A agent called Dominic mackay in your mobile billing darlington offices has been absolutely amazing.  He represents ee brilliantly . He was extremely polite and had a very good technical experience and I would think he needs promotion as you need to keep people like that 

 

Chris 

Katie_B
EE Community Support Team

Hello @christopherspar

Welcome to the EE Community. 

Thank you so much for giving us this wonderful feedback for Dominic. 

As you have provided us with a full name and location we should be able to locate Dominic's manager and pass this on. 

Have a great day, 

Katie

Thanks Katie B


CHRIS

Katie_B
EE Community Support Team

Hi @christopherspar

I would like to confirm I have found Dominic's manager and this has been passed on. 

Katie 🙂

Excellent good girl Katie B

😊 

Hi I don't work for ee I left a review myself. Crossed wires I think lol