Positive feedback for EE store experience

[BrigidK]

Hi there,

I just wanted to pass on my thanks to the staff in EE store in Bloomfields , Bangor NI. They were both so friendly and helpful today (23/9/2026) 

Lauren very kindly and patently  sorted my new broadband deal for me (I was out of contract)and also corrected my name which had been misspelled when with BT.

It was so straightforward and I left feeling very  satisfied!

Thanks again

Brigid 

[mod edit: removed personal details from the community]

[Leanne_T · Accepted solution]

Hi @BrigidK 

Thank you for taking the time to share your feedback. 

We're delighted to hear that Lauren was friendly and helpfully got your name corrected with your new broadband deal.

I'll make sure your kind comments are passed to the store.

Have a lovely day 🙂

Leanne.