17-05-2026 03:41 PM
Solved! See the answer below or view the solution in context.
18-05-2026 08:53 AM
Hi @Mattelsey,
Welcome to the Community!
This is so lovely to hear. Thanks for letting us know about the amazing job Jennifer is doing. I've passed your feedback on, so she gets the recognition she deserves🙂
Rach
17-05-2026 03:45 PM
I just want to say I spoke to Jennifer last week. My order was stuck. Jennifer went through the system and sorted it out.(un stuck it) and said she would check on sunday it was ok. And she did and sent me an update text so say that and will follow it up agaim Wednesday. She took ownership, kept tp her comitments and is a great example of a crediable and professional customer service representative.
Kudos to Jennifer! Thanks so much for all your help!
18-05-2026 08:53 AM
Hi @Mattelsey,
Welcome to the Community!
This is so lovely to hear. Thanks for letting us know about the amazing job Jennifer is doing. I've passed your feedback on, so she gets the recognition she deserves🙂
Rach