12-07-2024 01:24 PM
Hi,
Today I spoke to Logan while getting my wife's phone upgraded.
He sorted out both my sim contracts, my broadband and a new phone for my wife. He was extremely helpful, and it was a really enjoyable experience talking with him.
I'd love to get some feedback to him/his team about how his help today has had a really positive experience on me.
Kind regards,
Michael
Solved! See the answer below or view the solution in context.
12-07-2024 03:40 PM
Welcome to the EE Community, @michael-laws 🙂
Thanks for taking the time to share your feedback in the community.
I'm happy to hear Logan was able to make your call a great experience.
Did you receive a survey via text message after the call? This feedback would be shared directly with Logan and their manager.
If not, please let me know and I'll drop you a private message.
James
12-07-2024 02:52 PM
Hello @michael-laws ,
Welcome to the community,
I am sure why one of the community staff will be able to pass this on. Great to have some positive feedback, thank you.
@James_B , @Leanne_T one for you to pass the good news on.
12-07-2024 03:40 PM
Welcome to the EE Community, @michael-laws 🙂
Thanks for taking the time to share your feedback in the community.
I'm happy to hear Logan was able to make your call a great experience.
Did you receive a survey via text message after the call? This feedback would be shared directly with Logan and their manager.
If not, please let me know and I'll drop you a private message.
James