10-07-2024 07:23 PM
Hi All,
I had a few issues today in regards to a SIM only upgrade plan....in short the plan was different to the one offered by the sales team.
I then recalled EE and spoke with Lydia from Customer Services - Northern Ireland Team who sorted it all out. Just wanted to say thank you for sorting out someone else's mistake.
A big "THANK YOU" to you Lydia...
From Jaz.
11-07-2024 07:50 AM
Hello @MrJz.
Thanks for coming here.
It's great to hear Lydia was able to get this sorted for you.
Did you receive a text survey after speaking with Lydia?
Katie