Community Activity
Outrages roaming charges dialing 222 on Full Works plan
I recently signed up for a Full Works plan with unlimited international roaming in Zone 1 areas, which include the US where I am currently located. I chose this plan after a protracted online chat with an agent who advised me what to select to fit my...
I have switched from Virgin Media. I having trouble with seitch deal.
Have switched from Virgin Media , with the switch deal. I have sent numerous versions of the last bill I received, and I keep getting told it needs to be a termination bill. Virgin don't seem to use these terms, I sent a bill that was called "Your C...
Haven't received Smart Hybrid Connect yet
Hi thereWe haven't yet received our Smart Hybrid Connect and Smart Hub Plus units yet. We placed the order last Friday (2nd May) and today is Wednesday 7th May. We are due to switch 9th May? Thanks
Order confirmation
So currently have mobile wifi that turns out is not what I should have got so ordered a new sim contract via CS as wanted to try and get an esim which isn't possible apparently as not been with EE for 6months or more. So I believe I have signed up to...
Two signal bars at the top right of the phone
hi I’ve just switched to EE and there’s two reception bars at the top of my phone is one for phone reception and one for 4/5g reception??if anyone knows anything I’d like to know as at the moment I can’t make an out going call
EE
The signal for gaming is too poor. Can I switch to fiber optic broadband?
Day 2 of trying to get an answer... any answer...
Hi,This is the second day I have been trying to find out what is going on in our Area (a small village in North Yorkshire, just outside Middlesbrough) - as of around 11am yesterday (06/05) the EE signal is down to zero, if outdoors you get a bit of m...
Speed test
Hi I’ve contacted EE customer service because my Mobile data is very slow so they asked me to do speed test 3 times within 72 hours which I’ve done it before and they asked me to do it again. I find that they are useless and don’t know what they are ...
EE Full Fibre Busiest Home Package
Hi All, We have just moved to an area that is served by EE/BT. We took out the Busiest Home package, 1.6GBPS, guaranteed 1.3GBPS .I am having an issue whereby the fastest speed I am seeing through various speed tests is around 700MBPS. Wired is no di...
Is the Mobiwire Verda discontinued or just out of stock? When will it return?
Wanted to buy one but it sold out a few days ago and vanished from the PAYG section of the site, the sim free one is still up.https://ee.co.uk/products/mobiwire-verda-sim-freeIs it discontinued or just out of stock? When will it be available to buy a...