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Haya96
Explorer

I called the customer service and told them i want to cancel my plan before leaving the uk why am i still charged for the next month again ?

2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

@Haya96  when you called to give 30 days notice of termination was you told the early termination fee ?  You have to pay off the remaining term of the contract.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
I called them before my monthly payment date and told them and is the current payment is my last payment?

Bests


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