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for the blind and naive

RuslanKutaiev
Explorer

Just so that those who have signed up with this company know, don't count on a good connection or expect to be able to order a phone or anything else during your holidays, as @EE will charge you, indicate a delivery time, and then cancel it at the last minute, ruining your plans and stealing your time.

2 REPLIES 2
RuslanKutaiev
Explorer

Luckily, another company, one I've never dealt with before, immediately approved my installment plan. Although, unfortunately, I've been a client of @EE for a year and a half now.

Christopher_G
EE Community Support Team

Hi @RuslanKutaiev 

Welcome to the community.

I'm really sorry to hear of your experience. Do you know why the order was cancelled? Was it an upgrade or were you taking out a brand new contract?

Chris