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After 24 hours, I tried to login to my NHS perk account, but it still is not wor

RQKhan
Investigator
Investigator

‎24-01-2025 08:08 PM

I am having problems with my EE NHS perk account. The message appears saying that my account is locked and I need to wait for 24 hours. However, I tried to reset my password after 24 hours, but the same issue persists. I cannot access my account. 


I tried to call 150, but they were not sure how to fix this issue. and advised me to wait another 24 hours to unlock the account. I am in need of assistance, could you help me?

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Raeesa
0 Helpful
1 REPLY 1
Leanne_T
EE Community Support Team

‎25-01-2025 08:18 AM

Morning @RQKhan 

Thanks for coming back to the community. 

I have replied to your private message this morning, if you could take a look at this for me and get back to me that would be great 🙂

Leanne.