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Hearing aids app

Sue7253
Visitor

‎13-08-2026 02:58 PM

  • I’ve just got hearing aids and my husband has the same type. Both our phones are on the same account which creates a problem with the app as only one set can be connected to the app. How can we both download the app separately to our phones
0 Helpful
2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

‎13-08-2026 03:19 PM

Surely each phone with its own copy of the hearing app can connect to diff hearing aids? Whose app is it anyway?

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Chris_B
EE Community Star
EE Community Star
In response to XRaySpeX

‎13-08-2026 07:38 PM

@Sue7253  Why not have your own account on your phone for this app ? 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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