The EE Community

EE app not working

How long until the ee app is back up and running 

How to view/access more than 1 Broadband/landline a/c on EE

I have 3 accounts (Broadband & Landline) across 3 separate domestic properties. I have recently moved to EE as the BT contracts have renewed and BT is transferring all its domestic business to EE. On the MY BT portal, I could easily switch between th...

Data Roaming Not Working Again and Can't Get Through to 150

How do I get EE to set up roaming so that it works each time I go abroad? I had the problem on holiday twice last year, again in January and now in the USA I find that I'm ok for calls and texts but data roaming won't work. Yes it's enabled on the ph...

IPC6023 Error

I've had IPC error on tv since i got ee broadband and tv in November, spoke to EE multiple times, spoke to TMC multiple times, replaced tv box. On weekend had 3 engineers out which broke my broadband. Broadband is back up today and get the same error...

Voice calls not working while roaming

Hi,I have a same problem. I use Pay monthly sim from EE, and travelled to India from UK a couple of days ago. Before travelling, I enabled Roaming and set the spend cap and also enabled the roaming on my device. I can use data services, however I can...

Father moving into retirement home - cancellation fee

Hello,We had to amend the BT bill to my Dad's name (he's 86 years old) as his partner passed away in Dec 23 - we did this at the start of 2024 but the caller said to me that we had to move him to a digital contract / line and wouldn't be any trouble ...

transferred to EE set up ok but uses BT network and password does it matter

basket

can some one help cant clear my basket ,i have cleared all information and cookies aswell

Nothing but problems. Why is it when you have a problem with your broadband and

Why is it that when you have a broadband issue and open reach need to send an engineer. EE think that a 10 day wait is OK. No Internet, phone, sky etc. No urgency in their actions. Is this their idea of customer service?