Xbox series s bundle

Gareth0108
Contributor
Contributor

‎21-12-2023 10:06 AM

Hi.

I received my xbox series S bundle.

I have no option for any of the below features on setup?

  • Next generation gaming
  • Smallest Xbox ever
  • Includes over 100 games with 24 months' Xbox Game Pass Ultimate
  • Includes Gamer’s Data Pass
  • Starfield included with Xbox Game Pass Ultimate
  • Includes £50 EE Store voucher

 

0 Helpful
14 REPLIES 14
Katie_B
EE Community Support Team
In response to Gareth0108

‎16-01-2024 10:24 AM

Hi @Gareth0108. 

Is it the £50 EE Store voucher you are trying to claim?

Katie

0 Helpful
Gareth0108
Contributor
Contributor
In response to Katie_B

‎16-01-2024 10:25 AM

Yeah

0 Helpful
Katie_B
EE Community Support Team
In response to Gareth0108

‎16-01-2024 10:41 AM

Hi @Gareth0108. 

I have checked and can see the EE store voucher will be sent via SMS, this offer ended on January 8th so you have ordered within the time frame. 

Has anything else been advised whilst speaking with our live chat agent?

Katie

0 Helpful
Gareth0108
Contributor
Contributor
In response to Katie_B

‎16-01-2024 10:44 AM

They have said it wasn't part of the bundle I purchased. It was as that's the reason I have the lost of benefits listed here. The chat has been closed and I'm told I'm not eligible 

0 Helpful
Katie_B
EE Community Support Team
In response to Gareth0108

‎16-01-2024 10:59 AM

Hi @Gareth0108. 

I have sent you a private message for more details. 

Speak soon, 

Katie

0 Helpful