Xbox series s bundle

[Gareth0108]

Hi.

I received my xbox series S bundle.

I have no option for any of the below features on setup?

• Next generation gaming
• Smallest Xbox ever
• Includes over 100 games with 24 months' Xbox Game Pass Ultimate
• Includes Gamer’s Data Pass
• Starfield included with Xbox Game Pass Ultimate
• Includes £50 EE Store voucher

[Katie_B]

Hi @Gareth0108. 

Is it the £50 EE Store voucher you are trying to claim?

Katie

[Gareth0108]

Yeah

[Katie_B]

Hi @Gareth0108. 

I have checked and can see the EE store voucher will be sent via SMS, this offer ended on January 8th so you have ordered within the time frame. 

Has anything else been advised whilst speaking with our live chat agent?

Katie

[Gareth0108]

They have said it wasn't part of the bundle I purchased. It was as that's the reason I have the lost of benefits listed here. The chat has been closed and I'm told I'm not eligible 

[Katie_B]

Hi @Gareth0108. 

I have sent you a private message for more details. 

Speak soon, 

Katie