Community Activity

Excellent Customer Service

Hi.I spoke to one of your customer service team in person today after she knocked on my door. We had a chat about Wi-Fi speeds and full fibre in my postcode.I want to let her know that I really appreciate the level of service she gave me. She was fri...

Open Golf and The Masters with Sport 4K

Hi,I am confused now! I have Sport 4K.As far as I was aware, this doesn't include any golf as Sky has the UK rights to both The Masters and The Open.However, when I clicked on what I get in my profile etc, I found this... This is great news. Trouble ...

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Resolved! Roaming add-ons. How do they interact?

Ι have full roaming, roam in EU and Roam Further pass active in my new plan. Ηοw do these interact?In my previous plan I was able to use my allowance to call from/to US/EU while roaming and I asked for the same to be retained when I signed the new pl...

Elina_K by Valued Contributor
  • 152 Views
  • 13 replies
  • 4 Helpful

EE data turn off feature - mis-sold and flawed

I only took out EE as they assured me I can turn off the data whenever I want (I explained to EE it’s for when my son is at school) and EE told me it would turn off immediately. That’s clearly not true as there is a long delay. EE has hoodwinked me i...

NJA34 by Investigator
  • 169 Views
  • 18 replies
  • 4 Helpful

BT_Paragon 650 Caller Display with Digital Voice

I have several BT_Paragon 650 phones with caller display.I have recently moved to DV.  My cheap caller display products are showing the caller display number, however my BT_Paragon 650, while showing the number, is not however able to match the numbe...

AndyPK by Explorer
  • 18 Views
  • 2 replies
  • 0 Helpful

P45

Hi My last shift for EE was on the 12th of May I really need a copy of my p45 ASAP where can I get this from ? Thanks 

Es84 by Visitor
  • 3 Views
  • 0 replies
  • 0 Helpful

Resolved! Too many boxes

We have just joined EE TV. We have three extra mini boxes. I have just had a message on our Main Pro Box saying we have too many boxes on our Broadband. How do I fix this please? 

LauraH23 by Investigator
  • 3564 Views
  • 26 replies
  • 7 Helpful