Switched from BT - Xbox Game Pass says my account is already linked

[danmed]

I've just switched from BT where i had 900 MB with Xbox game pass..

I now have exactly the same with EE but when i go to activate my Xbox game pass it tells me my account is already linked and i need to log in to there and unpair it...

My BT account is now dead and everything has been moved over to EE so i'm a bit lost as to what to do.

[Christopher_G]

Hi @danmed 

Welcome to the community.

If you speak with our Customer Care team, they'll be able to look at how it's linked and help you get set up. 

Chris