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Xbox gamepass added to wrong Microsoft account

Tom5585
Explorer

I changed my inclusive extra to xbox gamepass and accidentally added it to the wrong Microsoft account. Is there a way I can change it?

1 SOLUTION

Accepted Solutions
Ali_A
EE Community Support Team

Hi @Tom5585 

Welcome to the EE Community

Once you have completed the sign-up/activation process of the Xbox Game Pass Ultimate, it is not possible to change the Microsoft account you have activated it on.

If you wanted to change the Game Pass to another Microsoft account, you would need to remove the pass as your extra and wait for it to cancel, then re-add it afterwards and go through the setup process at ee.co.uk/xbox again and use the Microsoft account you want.

Ali

View solution in original post

2 REPLIES 2
Ali_A
EE Community Support Team

Hi @Tom5585 

Welcome to the EE Community

Once you have completed the sign-up/activation process of the Xbox Game Pass Ultimate, it is not possible to change the Microsoft account you have activated it on.

If you wanted to change the Game Pass to another Microsoft account, you would need to remove the pass as your extra and wait for it to cancel, then re-add it afterwards and go through the setup process at ee.co.uk/xbox again and use the Microsoft account you want.

Ali

Thanks for your help.