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Xbox game pass

Chrisyuen8
Investigator
Investigator

Tried to activate the bundled Xbox game pass but got following error!

 

Chrisyuen8_1-1727624138566.jpeg

Anyone can help please?

 

Thanks.

 

1 SOLUTION

Accepted Solutions
Leanne_T
EE Community Support Team

Afternoon @Chrisyuen8 

Thanks for coming to the community, 

Could you try clearing cookies and cache and opening the link in a different browser? 

If the same message shows, could you try on WiFi and using mobile data, does this work for you? 

Speak to you soon 🙂

Leanne. 

View solution in original post

9 REPLIES 9
Northerner
EE Community Star
EE Community Star

Hi @Chrisyuen8 

Have you tried again later. 

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

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Hi, 

Just tried again and still got the same error.

Thanks.

 

 

 

 

Leanne_T
EE Community Support Team

Afternoon @Chrisyuen8 

Thanks for coming to the community, 

Could you try clearing cookies and cache and opening the link in a different browser? 

If the same message shows, could you try on WiFi and using mobile data, does this work for you? 

Speak to you soon 🙂

Leanne. 

@Northerner @Leanne_T ,

 

thanks for your help. I got it work now. It was the store region issue. After I changed to UK, the code work perfectly.

cheers

 

Chris.

 

 

 

Michael_D
EE Community Support Team

Brilliant news @Chrisyuen8, I'm glad to hear that is sorted.

Thanks for keeping us updated.

Michael

Alo account game pass

Katie_B
EE Community Support Team

Good morning @DadoA

Are you trying to activate your Game Pass?

Katie

Hi

The problem has been resolved. Thanks.

Chris
Chris_S
EE Community Support Team

That's great news @Chrisyuen8 

Just let us know if you have any further questions about it 🙂

Chris S