I have the game pass with my phone bundle. I assumed once activated I'd get a code but it automatically connected to that email, which isn't my gaming account. I was able to contact xbox the first month to get it changed over to the correct account, but they said to get it permanently changed over I would need to contact EE - EE have told me I need to contact Xbox (Microsoft) to sort it. If I had known that it wouldn't give me a code but would auto connect to the email, I would have used my gaming one. It would have been nice to have been informed about this before I activated it. I'm so annoyed, frustrated and tired of trying to get it sorted.
Now I have a gaming pass on the wrong account, and saved data I can't us. I cant keep calling them every month to get it changed over to the correct account. How do I get this resolved, because I'm just driving myself nuts with phone calls now and no real help getting it sorted. All I want is the gaming pass to be connected to a different email address - one I actually use for gaming. Can anyone help me, please?
