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Resolved! Immoral and illogical early termination fee (moving from Plusnet)
EE and Plusnet are - apparently - exactly the same company.So why do Plusnet charge a termination fee when an EE salesman persuades me to switch.And why does the EE salesman say I will definitely get the termination fee back?You can't have it both wa...
Trade in
Hi, on the My EE app when I'm ticking the 'trade in old phone' box and filling all the details, it only applies the discount to IPhone 16 Ultramarine 128gb. Even when I click the phone I want which is iPhone 16 Black 256gb, once I apply the trade in ...
How to get out of this nightmare ?
Question.How to move to SKY from EE as can not log into my account to end it.Don’t mind paying for this .But the nightmare would end.please don’t tell me to phone 150.As this is a road I have been down to sort my account out.
Ongoing roaming issues in EU
I spoke to CS about not being able to make outgoing calls to UK numbers while roaming in EU and was told it's an ongoing issue they are aware of it and working on a fix. After reading some posts on here, it appears that it's been going on for a while...
Getting new phone today, I normally go into shop for this .
However my shop in RUGBY has been closed and I'm unable to get to Daventry, I've been talked through the very "simple" steps to transfer my data from my present phone to my new one . I've downloaded SmartSwitch but my concern is that I've had a few ...
Is anyone still having a problem ?
We are also in a portugal and today 30th neither I or my wife can dial out on our EE phones we both have free data roaming. I know we all had a problem the day of the blackout but is anyone still having a problem ?
Incredibly poor service - Whitchurch on Thames
Service is generally poor and calls tend to drop in and out. Over the last couple of weeks it’s got worse and service this evening has been non existent. Coverage checker says no issues but I disagree. You don’t even get 5G here so this is 4G only an...
New Extra Hub
Hi, how can I get an extra broadband hub please? Recently transferred from BT to EE and when I was with BT, I had the main hub downstairs and a smaller hub upstairs for our computer. I would appreciate your help.
Smartwatch Data
Hi, I’ve just joined EE from O2, I have gone for the All included iPhone contract which is meant to include smartwatch data. How do I set this up as when I try to connect through my watch it says I’m not eligible to upgrade, but I don’t want to, I ju...
Rubbish broadband
Anybody else had issues with broadband after switching from BT to EE. I was with BT for years no issues. In the last 2 months I’ve spent more time on the phone to EE than working so frustrating. Any advice how to get out of this nightmare would be gr...
