cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Xbox Game pass

MattyC75
Explorer

Hi, I'm a little confused as I have just have just purchased a game pass.  On the confirmation text at 8.48 the price was £10, whoever now after I have activated it the cost is £12 at 10.56.  Is there any reason for this, have I missed something? 

I look forward to hearing from you

Thanks

3 REPLIES 3
Katie_B
EE Community Support Team

Hi @MattyC75

Welcome to the community. 

Does the cost of £12 show in your EE account?

How did you activate this?

Katie

Hi, 

Thank you for the welcome, I activated via the EE web site which then took me to the Microsoft website. 

I did try to check my account but the bill for next month is not out yet.  Is it likely that my bill will be £10 on my bill?

Prior to this I had 6 months free due to the package I had with EE

Thanks

 

Leanne_T
EE Community Support Team

Hi @MattyC75 

If you give us a call our mobile care team will check this for you 🙂

Leanne.