Xbox Game Pass

[StaceyBarnes93]

I have Xbox Game Pass as an inclusive extra on my mobile contract, I managed to activate it last month without any issues but I am trying to activate it this month to get the code but when I go through the EE app it says that I needs activating and when I try to activate it is saying there is nothing on my account to be activated.

[Leanne_T]

Hi @StaceyBarnes93 

Thanks for coming here. 

Once the Game Pass is set up you won't need to activate this each month. 

Is this still showing in your EE app in add-ons? 

Leanne 🙂

[StaceyBarnes93]

Yes it is showing up on my EE app as my inclusive extra but with a symbol next to it saying it needs activation, but when I press on it to activate it takes me to a page where I have to input my mobile number and a code is sent to my phone but once I enter this code it says there is nothing on my account to be activated. 

[James_B]

Hi @StaceyBarnes93,

You don't need a new code each month, your subscription will renew automatically until cancelled.

Are you still able to use your Game Pass Ultimate subscription?

James