Xbox Game Pass Ultimate (not a EE/BT customer)
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
12-09-2023 11:29 AM
Some time ago I bought myself a XGPU gift card and right after that I wanted to cancel my cyclical billings. When I went to check "manage" option, it redirected me to this website and I'm not even a customer. After trying to log in I'm unable to find any information on my profile and I can't really get to anything, either way I assume I can't find any information anywhere else than here.
Initially I gave up after this happened (while having a thought that maybe cyclical billing is turned off and if it's not, then I would start a drama :p), but now I got another gift card and I can't activate it w/o contacting the subscription provider (I assume it's you, not Microsoft).
I'm looking for a solution, which probably would be cancelling the subscription there (if I can do that of course), I'm writing message instead of calling because I'm not really familliar with the idea of calling somewhere from abroad (I live in Poland), but if it's needed I don't mind doing that the other way.
Thanks for the help in advance, my Xbox nickname is RochePoche.
Solved! See the answer below or view the solution in context.
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
29-02-2024 08:40 PM
sorry i meant RochePoche any updates if you were able to manage your xbox ultimate & and about how long did it take.

- « Previous
-
- 1
- 2
- Next »
- Can't cancel an order haing been ill adivsed on swapping from BT to EE Broadband in Broadband & Landline
- Botched full fibre installation process in Broadband & Landline
- wifi trials in Broadband & Landline
- Ex colleague, switch to standard plan in Broadband & Landline
- Broadband contract ending in Broadband & Landline