Xbox Game Pass Technical Problem

[rossshenderson]

Hi - in November my contract  changed and that included Xbox Game Pass as part of the package. I received a text to link my account, but once entering the security pin, I am notified that there is a technical problem and to try again later.

It's been 3/4 months and still no luck. Is there any resolution to this? I've still been paying for Game Pass in the meantime which is slightly annoying.

Cheers

[Leanne_T · Accepted solution]

Hi @rossshenderson 

Thanks for coming here 🙂

Have you tried opening the link in another web browser?

If so, have you spoken to our tech guides on 150 to get this looked into? 

Thanks. 

Leanne.

[Ac133]

Same as me just tried it again and said the same thing, I just rang the store and they told me to get in touch with Microsoft, even tho it’s EE with the problem not Microsoft lol

[rossshenderson]

If I remember correctly, trying it in a different browser worked for me!

[Ac133]

I’ve just tried, still getting nowhere 😑 hopefully can figure it out soon 👌

[Anthonywillo19]

Hello, Leanne I’m having issues even when I go on another browser still showing the same problems everyone else is having and when it comes to bill next month I don’t want to be paying for a product I can’t even use! Could please help me come across fixing this issue or some sort 

many thanks