30-03-2024 10:40 AM
Recently moved from BT to EE as my free game pass was expiring, so took a new deal with another 12 months free but when I try to add this I get an error.
"We've had a problem loading this info. Please try again in a while"
This has been happening for days now. My game pass is about to expire and need this fixed please
30-03-2024 01:35 PM
Hi @PamSparkles87 and thanks for the message.
Sorry you're having trouble claiming the free game pass. Please get in touch on 0330 1234 150 so we can help you with this. Let me know how you get on.
Cheers
David