10-07-2024 02:44 PM
Hi, recently added the Xbox series x to my account, it came with a £100 Xbox store spend and haven't received it. Any idea how I get it?
Thanks.
10-07-2024 06:27 PM
Welcome to the EE Community, @SJ878 🙂
You'll receive a text with information on how to claim your GameCard as soon as your 14 day return period ends.
Hope this helps.
James
16-08-2024 08:59 AM
Hi it's been longer than the 14 day return period and I still haven't received a texted about my game card.
16-08-2024 09:05 AM
Hi @SJ878.
I am sorry to hear you have not received any more information.
Please give us a call on 150 and our customer care team will look into this further for you.
Katie