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Switch 2 - launch date delivery

Simonp3
Explorer

Is there any update on whether delivery is on-track for Wednesday? I'm sure I'm not the only one who has received no updates at all since pre-ordering in April.

46 REPLIES 46
Jimbob150687
Established Contributor
Established Contributor

I checked my Ee app order and it says prepare for dispatch so hopefully be sent tomorrow even though it’s a 48 hour window. It best come Thursday 

Nothing when I track mine, hopefully it does soon 

Jimbob150687
Established Contributor
Established Contributor

When you click on the order on the app what does it say? In green 

order placed, expected delivery 5 of June

Jimbob150687
Established Contributor
Established Contributor

did you order in 4th April? What time? 

Nope about a week later 

Jimbob150687
Established Contributor
Established Contributor

I may have sold out then. Ee are terrible at keeping their stock levels updated on their website. 

BenHousley
Investigator
Investigator

Same situation, this is terrible from EE never had it before where had no updates! If they over allocated why have they not told us so we could try and get it somewhere else instead of waiting for months thinking ill be getting it launch date. Also still don’t know if it is or is not coming tomorrow. Still saying expected delivery tomorrow.  When you ring only options are for mobile or home products such as broadband no option to ask about this! Never used EE before may not again unless panicking for no reason

BenHousley
Investigator
Investigator

I’ve had a reply from EE who just said dispatching from the 5th! So basically won’t be getting it launch day if they only start dispatching then. Annoying, guess have to try and get one somewhere else but most likely won’t be able to and will have to wait on this one. 

IMG_7152.jpeg

Jimbob150687
Established Contributor
Established Contributor

If that’s the case, I’ll be cancelling my preorder and not paying them another penny for 2 months as they’ve had my 420 quid that long.