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Community Activity
How to contact parent when data has run out?
Hi, My son has a mobile phone with a SIM only contract. However, i have realised that he does not recieve my messages and can not call me if he has used all of his data and is not with in range of a WiFi. Is there any was he can make contact with m...
Cancel landline contract
How do I cancel my landline but keep my tv. & broadband service with EE
Upgrading made my number change
Hi I recently upgraded my phone. since doing this the new device has changed my mobile number but I wanted to keep my original one I’ve had for years. How do I fix this?
5G Smart Hub HH20C - Is this unlocked?
Hi there,I'm moving from the 5G Smart Hub HH20C mobile router to a fixed line broadband connection at home (still with EE) and they have said I don't need to return the 5G Smart Hub.I was thinking of using this with another SIM, if possible, so am ju...
EE won't let me connect the second broadband line in my house - **bleep**?
Have had months of runaround trying to get the second broadband line connected, getting endlessly contradicting stories from EE customer service people.We moved in 6 months ago and there are 2 full broadband lines installed, one at each end of the ho...
Spotify Connect / Tidal Conenct issue
Just moved over to Home Broadband from 4G broadband and been sent a Smart Hub SH30A. I use a Cambridge Audio CXN V2 streamer as part of my setup.I have noticed that if the streamer is connected to any LAN port on the router and my tablet is connect...
SIM Question
Hello, I bought an 8GB SIM card plus 500 minutes and unlimited texts. So there's no subscription, no out-of-bundle charges or other fees?
EE Multiple Discounts Are Possible
Here is an example of EE Essential Plus plan where multiple discounts can be applied. On the other hand, EE one comes with 20£ and when I ask sales team to apply one more discount they say in EE only one discount can be applied, if that's the case t...
Voicemail cuts in early
Any advice to extend the ringing time before voicemail cuts in on iphone 13? Currently cuts in after 20 secs.... ideally want to increase delay to 30 secs....
EE TV Box Pro App Issues
Has anyone else been experiencing problems recently where apps on the EE TV Box Pro keep randomly crashing when watching something? No warning, no error messages, the box just goes back to the home screen.I noticed the Now TV app has had an overhaul ...
