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Currently abroad (Majorca) and cannot make any sense of roaming charges
Hi folks. I’m new to EE’s method of handling roaming away from the UK so spoke in advance if any of this is daft. I checked in advance and found a refeeende that said I can only buy a roaming pass once I’m in Majorca. That seemed really odd as it ope...
I need to remove the WiFi extender from my package.
Hello,I need to remove the WiFi extender from my contract, it's £7 a month, and i do not use or need it - it's been carried over from when i was on just BT - I've already been charged on my latest bill for non return of the BT disc.
PAYG refund of credit when changing provider
I am transferring to a new provider, but retaining my old EE mobile number using a PAC code. Can I be refunded any remaining credit on my PAYG account?
Continual Orange Light
Anyone else get the continual flashing orange light on the router?Openreach confirm no issues their end. 6th day straight with no internet EE accept fault but issue is still ongoing.Have to complete the following. turn off router - turn off openreach...
Roaming
I am abroad and Roaming is not working. Even though i have it on my plan. How do i get in touch with EE? They don't have any options to chat with them unless i go in store. What is this nonsense?
What is the truth about wifi 7?
Hi, I'm a BT transferee to EE broadband and after much discussions with advisors finally settled on the 500mb essentials with wifi 7 smart hub pro - then the problems started. On go-live date no additional equipment arrived (although I did receive th...
Live Chat
Is there no Live Chat anymore?Have tried to access through app and online but no option just the option to call??
Extra charges
Hi on my next bill there are £2.57 for other services… what does this mean..??
U&Drama How watch 'live'
Help pleseI have just installed EE Tv Full Package. All working OK, except; how do I get U&Drama 'live tv'?U app works fine but no access to live tv there nor on the normal full tv channel list
Ethernet devices working but not showing
Hi again I have a very odd problem.My EE smart hub with software revision above, on factory settings, works fine with all attached devices, wifi and ethernet, but fails to show most of the ethernet devices on the Hub Manager My network page. It list...
