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No Game card

Jonash11
Visitor

Hi all

i ordered and received a Graphics card bundle that was supposed to come with a £70 ee game card but there was no card or a code for redemption in the package. was wondering if this should come via email after collection of gpu from the stor or should iy have been in the packaging

1 SOLUTION

Accepted Solutions
Debbie_G
EE Community Support Team

Hi @Jonash11.

Thanks for coming to the community.

The GameCard codes should be received by text within 2 working days of receiving your Graphics card. 
If you haven't received this after 2 working days, please text GameCard to 150.

Debbie

View solution in original post

3 REPLIES 3
Debbie_G
EE Community Support Team

Hi @Jonash11.

Thanks for coming to the community.

The GameCard codes should be received by text within 2 working days of receiving your Graphics card. 
If you haven't received this after 2 working days, please text GameCard to 150.

Debbie

Hi Debbie, Mines hasn't arrived and delivery was 3 days agon I tried 150 but its giving me generic options, nothing to do with the gamecard. I also raised this with guide, who apparently did a form thing and i was told id hear or receive it within 48 hours which i haven't.

 

Is their not away I can just access this gamecard from by account somewhere?

 

Kind Regards,

 

Liam

Christopher_G
EE Community Support Team

Hi @Liam1924 

I've replied to your other thread about this. Please take a look.

Chris