Nintendo switch bundle

Tomb941 · ‎29-06-2024

My Nintendo switch has been delivered today but I have not received a email about my £100 EE gamecard

Northerner · ‎29-06-2024

You should receive a text after 14 days.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

View solution in original post

Northerner · ‎29-06-2024

Hi @Tomb941

You should receive a text after 14 days.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

HarryHendy · ‎10-08-2024

Did you ever receive this?
im over 2 weeks now I’ve raised complaints been told all sorts but getting nowhere…

Leanne_T · ‎10-08-2024

Hi @HarryHendy

Thanks for coming back to us.

I'm sorry you haven't had this resolved after speaking to our team. What did they say the next steps were the last time you spoke to them?

Thanks

Leanne.