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Issue trying to activate gamepass

Verk
Skilled Contributor
Skilled Contributor

I get Xbox Gamepass as part of my made for gamers bundle which went live today

When I go to gaming on my account page I see it as an add on with the cost of £0 and it says its part of my bundle but when I go to activate it and accept the terms and conditions it just goes back to activate

12 REPLIES 12
Christopher_G
EE Community Support Team

Hi @Verk 

I'm sorry to hear that. Yes, if you contact our Customer Support team, they'll be able to chase this up and open a complaint on your account, if necessary.

Chris

Verk
Skilled Contributor
Skilled Contributor

All sorted now, got emailed a code to manually activate it yesterday evening 

Christopher_G
EE Community Support Team

Thanks for coming back to let us know, @Verk 

Glad it's all sorted. Thanks for your patience with it. 🙂

Chris