How to connect Xbox game pass that came with broadband?

[Leanne_T]

Hi @Hurffy 

Thanks for coming here. 

How long ago did you order broadband with the Game Pass included? 

Do you also have a mobile account with us? 

Leanne 🙂

[Hurffy]

Last month and yes we have both mobile and broadband with EE

[Leanne_T]

Thanks @Hurffy 

Have you had a text to follow the set up for the Game Pass? 

Does the Game Pass show active in your mobile My EE account? 

Leanne. 

[Hurffy]

Thank you, No it doesn’t show that and no text was sent.

[Leanne_T]

Thanks @Hurffy 

In this case, please call us on 150 and the team will be happy to help 🙂

Leanne.