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How to connect Xbox game pass that came with broadband?

Hurffy
Investigator
Investigator

‎09-09-2023 01:25 PM

 
0 Helpful
5 REPLIES 5
Leanne_T
EE Community Support Team

‎09-09-2023 02:15 PM

Hi @Hurffy 

Thanks for coming here. 

How long ago did you order broadband with the Game Pass included? 

Do you also have a mobile account with us? 

Leanne 🙂

0 Helpful
Hurffy
Investigator
Investigator
In response to Leanne_T

‎09-09-2023 02:17 PM

Last month and yes we have both mobile and broadband with EE
0 Helpful
Leanne_T
EE Community Support Team
In response to Hurffy

‎09-09-2023 02:18 PM

Thanks @Hurffy 

Have you had a text to follow the set up for the Game Pass? 

Does the Game Pass show active in your mobile My EE account? 

Leanne. 

0 Helpful
Hurffy
Investigator
Investigator
In response to Leanne_T

‎09-09-2023 04:17 PM

Thank you, No it doesn’t show that and no text was sent.

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Leanne_T
EE Community Support Team
In response to Hurffy

‎10-09-2023 08:38 AM - edited ‎10-09-2023 08:38 AM

Thanks @Hurffy 

In this case, please call us on 150 and the team will be happy to help 🙂

Leanne.

0 Helpful