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EE customer advisor “Juned” given the wrong information so that became a problem
Hi, I bought a TV in May 2025 for my baby to watch YouTube. I want to purchase for a wireless broadband that’s why our family visited EE on 14/05/25. We met a customer advisor Juned and he is the one served us. He advised us to take home broadband an...
Smart Hub Pro: Hands On - The good, the bad and the ugly
Hi allJust going to summarise my early findings after receiving the new Smart Hub Pro and Smart WiFi Pro kit today. It’s been an awkward and frustrating journey and I’m sure some user error along the way… But I might now finally be seeing the brillia...
No confirmation email
I placed an Iphone 16 pro max order but I did not recieve any confirmation email i checked the spam folder as well please tell me how i can get my order number and everything payment is already done from my side
What happens if I delete the ID from within the application?
I changed my network from O2 to EEI linked my account in the EE-Management app to my products, but another number appearsA number I do not have .
I've had to move rapidly and was unable to call to cancel my phone bill. How ca
I am setting up WhatsApp on my mobile and I am not able to receive its verification message.
Resolved! Remove age restriction and content lock
I'm trying to remove content lock and age restriction
Eufy Doorbell
Hi, I am having real difficulties setting up my Eufy Doorbell to the wi-fi it just wont connect? i have changed the setting in the management page to 2.4. I have re set the eufy but it says to turn off Firewall and I am unable to turn off Firewall in...
Resolved! Live chat
How can i find live chat with EE
Replacement Smart Hub Plus as old one when faulty
just installed my replacement hub my landline wouldn't configure onto the new Hub and can't set up game Mode as keep getting stuck on the Preparing update step 1 of 3
Bill payment isn't showing on EE after two weeks
I paid my bill via card on Tuesday 19th December for quite a sizeable amount of money, which was immediately taken from my bank account.The bill was still showing unpaid, and after getting in touch with customer services, they said to wait and the mo...
