Hella chill skin

[bott1]

Hi, i was wondering why i haven’t received my hella chill code. i was told to wait a month (after providing my order code, it was accepted and that’s where i was told to expect it in a month).

this was an offer which after the original (get a free code for EE members). it stated that any purchase from the EE store would give me a code for the in game item. 

any help would be lovely, thank you:)

[Christopher_G]

Hi @bott1 

What did you order? 

I can see details of an offer that we had for purchasing Call of Duty Black Ops 6, and other Black Ops 6 bundles that made buyers eligible for the free Hella Chill skin, and other in-game items.

Chris

[bott1]

Hi there thank you for your response! 

i purchased a xbox gift card via the EE game store. 

So if i’m correct, that’s the first offer which started when Black Ops 6 was released (end of november/start of october) and then ended. But this offer was during december, and didn’t specify that it had to be a Black ops 6 purchase or black ops 6 bundle purchase. 

thank you again for the time you’ve taken to respond!:)

[Northerner]

Hi @bott1 

This offer is expired. This game is now old and discounted on game stores.

Thanks 

[bott1]

Hi there, thank you for the response! 

I understand that the offer isn’t available now, but i claimed it when it was available and being advertised. after inputing my order details, it confirmed the offer and said i should expect to wait up to a month to receive the code for the hella chill bundle, which was on the 13th Dec. 

thank you again for the time taken to respond!:)

[Leanne_T · Accepted solution]

Hi there @bott1 

Thanks for coming back to us. 

If you contact the EE Store team on the Contact us | EE Store page, they will check the order and any available offers at the time to help you further 🙂

Leanne.