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Community Activity
EE no longer making it viable to consider upgrading
Into the final month of my contract and whilst i had been holding out to see if EE would be stocking the new Xperia 1 VII, alas to no avail. So been using freetime to look at alternative phones (i've used sony phones since early 2000s).Last week i go...
Nightmare Bedlinog Mast
So I live in South Wales, in a town called Bedlinog.The mast here has been completely down since Last Monday, so a full week now.EE have told me that they keep requesting access to this mast via the company Arqiva and keep getting denied. After speak...
Order missing in action
Well, what can I say placed an order, received order confimation email with an order number, the upfront cost for the phone FLEW like the wind out of my bank account.. then silence fell over the airwaves.Called in, 1st Guide sent me to broadband faul...
Network Unlock Code
I recently purchased an Samsung S9 Plus due to my other phone breaking. The phone was advertised as being unlocked to any network but upon trying to put my sim in it didnt work and said i needed a network unlock code. Got onto Samsung support and the...
Reboot Router
Hi I've just realised that my wifi was shockingly slow about 3mbs and after playing with the app and ee doing a reboot its gone up to 100mbs is there any way to set the smart hub pro to reboot itself say once a week in the middle of the night ? as I ...
Trade In allowance not deducted from bill.
Hi, I upgraded and did the trade in thing, which HAS been received, but I just got my bill and there is no £14 deduction on it??Also on my bill there's a £6.98 charge saying "MAIN" that I've no idea what for??
Keeping the PAYG sim active while not making calls or sending texts
Hi there,I bought a PayG simcard about 2 years ago, but not from the UK, but from someone in Iran, so that I can use it for having access to social media platforms that require non-Iranian phone numbers (which are increasing in number these days).I r...
Two things, website speed and balance of phone.
Hello there, Two things:Why is the website so painfully slow? However more importantly I want to see if I can pay the balance of my phone off and I simply cannot find where the balance is, I can find how much I am paying and when the contract runs ou...
Thank you
Just wanted to say thank you so much for Chloe today who helped me find a good deal on my phone and being extremely patient with me as I asked most likely the silliest questions ! She definitely needs some appreciation for that ! lola
Billing
Hello. I was wondering if anyone could help me with something. I have recently been out of a job for a while and unable to pay for my phone bills. I have been given a final bill and that has been paid. I’m unsure whether or not my sim will start work...
