Hello @corriesummers5 ,
Welcome to the community,
Always best to write in the main section, your query, below the subject line.
You will have to ring customer service to speak to them about the XBox code.
To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 7953 966 or +44 330 123 1105.
