Hello @corriesummers5 ,
Welcome to the community,
Always best to write in the main section, your query, below the subject line.
You will have to ring customer service to speak to them about the XBox code.
To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.
