Game Store Tab

[Chronicallyill9]

The EE store tab for gaming is not working when I am logged into my account, so I cannot add one to my plan. 

I have already phoned about the issue but no one has gotten back to me.

[Leanne_T]

Hi @Chronicallyill9 

Thanks for coming here. 

Are you new EE customer? 

Do you have a mobile or broadband account? 

Leanne 🙂

[Chronicallyill9]

Yes a newish customer.

Broadband customer.

[Leanne_T]

Thanks @Chronicallyill9 

Which broadband package do you have? 

How long ago did you report this to our broadband guides? 

Leanne.

[Chronicallyill9]

What difference what package I have does it make?!

I reported it 3 days ago.

[Leanne_T]

Thanks @Chronicallyill9 

This information would help me to check which options should show available for you. 

I would suggest giving us a call for an update on your account with our broadband team.

Leanne.