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EE Store - Discount Code Not Applying

THarp
Explorer

I'm trying to purchase a games console through the new EE Game Store via the website, however when I have the console added to my basket, and I try to apply the discount code "5GAMEDAYEE" and click on 'Apply', nothing happens and I do not receive the discount.

I have tried clearing my cache and cookies, refreshing the pages, as well as using a different browser entirely, but none have worked.

3 REPLIES 3
Chris_B
EE Community Star
EE Community Star

@THarp  Try using this LINK 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
THarp
Explorer

Appreciate the help, but unfortunately it's not working. According the dev console there's an issue with the webpage itself, every time I click on Apply it generates these errors:

GET https://api.uniqodo.com/validate/f6e39283b755387d3f873cd51e9c6f94df68ef29/5GAMEDAYEE/7?productId=GH2... net::ERR_BLOCKED

"Uncaught SyntaxError: Unexpected end of JSON input
at JSON.parse (<anonymous>)

at vc9gk58lw7pzca27t2je7y1frrfe6pp11d006l.js:1:22808

at XMLHttpRequest.r (vc9gk58lw7pzca27t2je7y1frrfe6pp11d006l.js:1:7807)"

Christopher_G
EE Community Support Team

Hi @THarp 

Have you tried this on more than one device or browser? Please make sure you're not connected to VPN when you're trying it too.

Thanks

Chris