Ps5

[John466]

Hi I purchased a ps5 yesterday how do I get my ps plus vouchers 

Thanks 

John

[Christopher_G · Accepted solution]

Hi @John466 

Welcome to the community.

Is it this PS5 bundle that you purchased? The claim process is detailed on that page.

Chris

[Heddoman]

I ordered the ps5 bundle and I got an email saying that they had difficulty processing it because it went through PayPal. I have updated this and yet I have had no indication on what is going on. Can I have some help on this please

[Katie_B]

Hi @Heddoman. 

I am sorry to hear this. 

You would be best giving our customer care team a call who have account access to check the status of your order. 

Please be sure to keep us updated.

Katie

[Clearance212]

Should be in the box

[Tamilio96]

Yes I need to change my number on the account 

[Leanne_T]

Hi @Tamilio96 

Thanks for coming here. 

Would you like to change the number on your EE account or PlayStation account? 

Leanne,

[Tamilio96]

PlayStation account . I order one and it’s got my watch number on there so I’m not receiving any updates on delivery as well as the 4 digit code

Sent from my iPhone

[James_B]

Hi @Tamilio96,

Our Customer Care Team will be happy to update your delivery contact number if you get in touch.

Thanks

James