Delivery

Brahambir
Explorer

Im order before 9 days ago asus rog ally still not dispech my order. Its not good service 

1 SOLUTION

Accepted Solutions
Christopher_G
EE Community Support Team

Hi @Brahambir 

Welcome to the community.

If you'd like someone to check your order, I recommend speaking with our Customer Support team.

I hope it arrives soon for you.

Chris

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5 REPLIES 5
Chris_B
EE Community Star
EE Community Star

@Brahambir  Did you get confirmation of order ?   Have you paid any upfront cost ?  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Christopher_G
EE Community Support Team

Hi @Brahambir 

Welcome to the community.

If you'd like someone to check your order, I recommend speaking with our Customer Support team.

I hope it arrives soon for you.

Chris

Yes i have recive confirm order email and i pay upfront 

Im the same as you , ordered had confirmation email not heard anything else, noticed today it said that last few left on order page and now its gone back to over 28 days.  So i am hoping that more stock came back on and that it will be dispatched on Monday but at this point i’m not hopeful 

The upfront cost should be pending on your account and will not be taken until your devices are dispatched.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.