02-11-2024 10:19 PM
Hello I am not receiving my beta code when i am texting BLACKOPS6 to 150 can someone help me or can find me a code please!
11-11-2024 03:27 PM - edited 11-11-2024 03:28 PM
@Goose_139 Thanks, I’m on hold at the moment, not having any luck so far….
11-11-2024 03:38 PM
Nope. No luck with billing, they put me through to Technical and they couldn’t do it as they’ve sold out 😞
11-11-2024 03:58 PM - edited 11-11-2024 03:59 PM
It’s not happening. You must have gotten extremely lucky, I haven’t and have wasted nearly an hour on the phone.
What words did you use?
So frustrating, if some agents can sort this and some can’t.
11-11-2024 05:58 PM
Called a few more times and it’s definitely something they can’t do over the phone and the promotion is now OVER.
So either you managed to impossible or you’re on the windup 😞
11-11-2024 06:01 PM
Hi matey have no reason to wind anyone up. Truss me. I rang today and did it over the phone. Spoke to billing team. Loyalty team told me to call and ask manager. Wouldn't have taken a pic and posted if I was lying
11-11-2024 06:16 PM
I thought it was billing that gave you the code? Do I need to speak to loyalty or a manager? How did you get through to a manager?
Sorry, I’m just frustrated, calling up CS and asking the same thing over and over and getting absolutely nowhere.
11-11-2024 06:51 PM
OK... loyalty called me randomly as been with EE for 11 years. Asking me about savings i could have i then asked the agent whilst your on the phone. Do you know about this bo6 promotion. He spoke to his manager and told me I need to call customer services.. I then rang billing and the lady spoke to her manager and she did the code over the phone and then texted it to me. I placed her on hold. Tried it and then it worked.. that's the full story...
14-11-2024 10:27 AM
EE does have codes as of 2 days ago ignore the banner on the Gaming site as that's false. Codes are not being distributed to the public from what I have been told by an internal employee of EE.
15-11-2024 01:17 PM
Why are they not distributing them? Do they plan to distribute them or are the staff going to sell them on eBay for their Christmas bonus? 😉
They’ve been “working on getting more codes” for over two weeks.