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Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

7199 Posts

Mobile Data

A place to ask questions and share tips about using mobile data.

2104 Posts

SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

3930 Posts

Activity in Mobile Services

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Coverage in Stacksteads

Update: 03 May 2024 Our engineers have been working with the council to complete the legal negotiations. However, due to circumstances out of our control, we have experienced a further delay and expect all legal steps to be completed by the end of Ma...

Leanne_T by • EE Community Support Team
  • 3757 Views
  • 71 replies
  • 26 Helpful

Coverage in Hornchurch

Update: 18 April 2024 Our engineers began looking for a new location as soon as we were made aware our equipment had to be removed. We have located two potential areas for a new mast, one permanent mast and a temporary mast to restore coverage as qui...

Leanne_T by • EE Community Support Team
  • 4018 Views
  • 46 replies
  • 70 Helpful

Recent Sms

Hello everyone, I have one missing sms. It was sent to me, but it did not arrive because my phone was turned off, and it did not arrive when I turned my phone on. Is there any chance to see my past sms online?

Apple Watch Sim with Full Works iPhone - Roaming

Hi, I have the Full Works iPhone SIM only deal on my phone - including Roam Abroad Pass. I also have a paired watch SIM for my Ultra 2.Will roaming work from my watch if I am not carrying my phone. Thank you 

_Finn by • Investigator
  • 334 Views
  • 7 replies
  • 4 Helpful

Add on for roaming in Singapore and HK

Hello I called in advance of my trip to Singapore and Hong Kong - EE assured me they would add a £10 daily add on to allow me to use the service seamlessly on arrival. As has happened before on arrival nothing happens ! I’ve checked all my setting fo...

JACS65 by • Explorer
  • 49 Views
  • 4 replies
  • 3 Helpful

Re: Coverage in Newhaven

Hi,I reported a problem last week in this area EH64QQ. I was told there is no problem but just found the above. I can't make it receive calls in my home which is a huge issue as I work from home.  What can we do in the short term?  

Travelling USA

Travelling to US.for 3 months. My contract has both my fone and sons fone included. Both fones are now on sim only contract. Is it still possible to buy add on £25 per month for his number and what would this include. Also I have unlimited data will ...

Roaming

I can't add on plan with data on abroad 

djbeat69 by • Investigator
  • 69 Views
  • 5 replies
  • 1 Helpful

Resolved! Roaming abroad need basic help

I am a 77 year old and am really confused with what to do with regards to roaming.Going to Greece in the 28th of May returning on the 11th June. My monthly mobile phone plan ends each month on the 26th of the month two days before I go to Greece.I un...

Roanblue by • Investigator
  • 181 Views
  • 6 replies
  • 4 Helpful

Update my sim from BT to EE offer

Hi there,I have basic EE mobile sim through a upgrade from BT to EE broadband, I was offered basic 1 month rolling , but I would like to go for the essential  but the website giving me error that I can’t have a new one.who do I contact for this? 

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