settings keep saying I am not account holder only me using this mobile phone mel

melvynhammond
Visitor

‎16-05-2023 12:27 PM

 
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2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

‎16-05-2023 01:16 PM

@melvynhammond  You need to login to your online EE account and change your status from user to bill payer.    

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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Christopher_G
EE Community Support Team

‎16-05-2023 01:47 PM

Hi @melvynhammond 

It's under Account Settings > Manage Numbers.

Chris

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