poor signal

fh19
Visitor

i got 5G it does give me full 

and why is the app always under maintenance when i want to use it 

1 REPLY 1
Peter_W
EE Community Support Team

Welcome to the Community, @fh19 

It's disappointing to hear you've been struggling with your app and signal recently. 

We always aim to complete maintenance on our app late at night where the fewest number of customers will be affected, but still appreciate your frustration here.

Everything should be back up and running now, and if you would like to take a look into any potential signal issues, I'd recommend checking out our network status checker which should highlight any issues in the area.

Peter