please remove capcha from your site

2023tmobileuser · ‎19-12-2023

it always takes several attempts to get through

Chris_B · ‎19-12-2023

@2023tmobileuser Never had a captcha on EE website, I get it with using Google when trying access the net.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

Leanne_T · ‎19-12-2023

Hi @2023tmobileuser

Thanks for coming back to the community 🙂

Does this happen when logging into your account using a web browser?

Leanne 🙂

2023tmobileuser · ‎19-12-2023

yes

Leanne_T · ‎19-12-2023

Thanks for the feedback @2023tmobileuser

Do you have your details saved in the browser you use?

Leanne 🙂

2023tmobileuser · ‎19-12-2023

yes

Christopher_G · ‎20-12-2023

Does it happen on more than one device or browser, @2023tmobileuser? Have you tried clearing your cache/cookies?

Chris

XRaySpeX · ‎21-12-2023

I get that "Confirm you're not a robot" pix but v. rarely. I last got it today on FF after not getting for days if not weeks.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

2023tmobileuser · ‎30-12-2023

logging in today took me 3 capcha attempts it kept saying i had got it wrong

2023tmobileuser · ‎02-01-2024

it took 7 capcha attempts this time, PLEASE remove capcha from the EE website