mobile plain upgrade

[flydomi1]

Hi guys.

Maybe I want to "upgrade" my mobile plan but I can not do it.I can not see any plan because webside of EE is not working well as usually.Someone can solve this problem?

Always I get "internal server error" when I try to "watch" the mobile plan.

Thank you for your helping EE.

[flydomi1]

Hi

Thank you for your help.

Yes I shall pop in one of the EE store to ask one of the staff member about the "sim plans".

Thank you the advice.

Have a nice day.

[Leanne_T]

Thanks for coming back to us @flydomi1 

Please let us know how you get on after visiting the store 🙂

Hope you get the upgrade sorted. 

Leanne.

[nyks]

It's 2025 and I still can't change or upgrade my plan from the comfort of my own home. Why? Because EE is apparently incapable of building a properly functioning website. I have to go to a branch or make a phone call. — it's honestly laughable.

[Chris_S]

Hi @nyks I'm sorry to hear that you're having trouble with us website.

Could you tell me a bit more about what's happening when you try to upgrade or change your plan, are you getting any error messages?

Chris S