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how long?

Jezza1
Visitor

‎22-09-2022 02:27 PM

How long will it take for them to finish the update?

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2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

‎22-09-2022 03:09 PM - edited ‎22-09-2022 03:14 PM

@Jezza1  if you can not login to your online account call customer service s and request that they reset your account.   I can login to my account. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Schockwave
EE Community Star
EE Community Star

‎22-09-2022 03:48 PM - edited ‎22-09-2022 03:49 PM

@Jezza1 , are you using the app? Have you tried logging in via the website? Just as @Chris_B  has written not everyone has a problem, probably most do not.

The app has had an update recently, check your store app to make sure you have the latest version.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.
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