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😑😑😑😑😑😑😑😑😑😑😑😑 fuming doesn’t cover it

Julie-be
Investigator
Investigator

App closed yet again when I need to use it. I am absolutely sick to death of this. No other companies close for maintenance every other day. It’s ridiculous and I can’t wait to leave ee as soon as my contract is up . They are useless, I’ve had nothing but problems since they merged with bt and borne this every other day 😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑😑

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😑😑😑😑😑😑

2 REPLIES 2
Northerner
EE Community Star
EE Community Star

Hi @Julie-be 

While updates and improvements are ongoing service access maybe restricted or not available. These are implemented at the time when there are smaller user numbers but will inevitably impact some people.

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
It’s every other day and always in the evening when I need to set controls for the teenage foster children that look after. I’ve never known a company who needs to shut their app as often as you do. Why don’t you do it at 3am when no one is using it. 10.30 is a crucial time, It’s massively inconvenient, so much so that because of this issue combined with the issue of the service constantly dropping out I’ve completely had enough and as soon as my contract is up I’m looking for another service.
Sent from my iPhone