Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
What the hell is up with the app? I thought I had been re-directed to a scam platform- it looks like it’s been designed by a 15 year old (no offence) with none of the branding, information or visibility of the old app - is it real or am I viewing so...
Just wondering, as I can't find this option on the iOS version of the EE app, even though it exists on the Android one...
Since updating last night to the new version of the App i cannot access itemised calls and texts for the numbers i have on my account. I can view data used but not calls and texts i have used to date.I pay the monthly charge for this. I realise i can...
I am on my EE account and it won't allow me to view / access anything as it says Hi Kelly, it looks like you are not the account holder! Please advise
i cannot access my family accounts on the app to gift data and check add ons
Apparently I have 5 notifications within the app. I can’t find them or get rid of them. Can anyone help me please?
Hi. I have been trying to find the live chat link, but it is really frustrating. It was easy with three mobile to have help from live chat. I am away from home and my network is not working...just stop all of a sudden.
Who within EE deals with disability and the Equality Act 2010 and how does someone with a disability -not just deafness or blindness- contact them? They cannot ignore it and they cannot delegate to a forum. Thanks
